Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the ExpoGenie software license application (the "Product") operated by ConvoSpark, LLC. ("us", "we", or "our"). Your access to and use of the Product is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Product. By accessing or using the Product you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Product.
If you wish to purchase any Product made available through the Product ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your Company Name, Contact Details, Billing Information, and any requested details around the related Event the Product is to be used for.
Payment terms for the Product are net 15 for upon signing of the agreement. If you purchased the Product for multiple years, you will be charged annually per license from the date of the signed agreement for the length of the agreement.
If you are not satisfied with the Product that you have purchased from us, you are eligible for a full reimbursement within 30 days after the Product is released. Day of release is when you have access into the Product administrative panel for the event(s) you made the purchase for. After the 30-day period you will no longer be eligible to receive a refund. We encourage our customers to try the Product in the first 30-days after the release to ensure it fits your needs.