“ExpoGenie has freed us up to focus on the strategic aspects of our show rather than getting bogged down in the administrative details.”
Stephanie Garcia, Sponsorships & Exhibits Manager
Full Name
The Obesity Society
Industry
Civic & Social Organization
Events
Obesity Week
Founded
1982
Headquarters
Silver Spring, MD
Website
The Challenge
Before ExpoGenie, The Obesity Society was managing ObesityWeek using a mix of disconnected systems and manual workflows. Exhibitor management, payments, and reporting required constant follow-up and reconciliation.
Key challenges included:
-
Manual tracking of exhibitor payments and deliverables
-
High volume of exhibitor questions and follow-ups
-
Time-consuming, error-prone revenue reporting across booths, sponsorships, and meeting rooms
We were chasing down exhibitors for information, trying to keep track of who had paid, and it was a mess.
The Solution
The Obesity Society implemented ExpoGenie to centralize exhibitor management, automate workflows, and improve reporting accuracy across their annual conference.
With ExpoGenie, they introduced:
-
A self-service exhibitor portal for booth selection, payments, and task completion
-
Automated workflows that replaced manual follow-ups
-
Revenue categorization and reporting by product type
“ExpoGenie has freed us up to focus on the strategic aspects of our show rather than getting bogged down in the administrative details.”
The Impact
Streamlined Exhibitor Management
Exhibitors now manage their own booth reservations, payments, and required tasks through a single portal, dramatically reducing operational overhead.
“Our exhibitors love having that centralized hub to go to, and it’s reduced the number of questions we get by probably 80%.”
Accurate, Leadership-Ready Reporting
ExpoGenie’s reporting tools eliminated manual reconciliation and reduced reporting errors. Stephanie can now confidently report revenue by category without worrying about double-counting or data gaps.
“I was spending hours every week trying to manually piece together our different revenue buckets. ExpoGenie’s reporting has been a lifesaver.”
Seamless System Integrations
ExpoGenie integrates directly with The Obesity Society’s AMS and accounting software, keeping exhibitor and financial data in sync.
“The integration with our AMS and accounting software has been really smooth. We’re able to keep everything synced without a lot of manual work.”
Results at a Glance
Exhibitors now manage their own booth reservations, payments, and required tasks through a single portal, dramatically reducing operational overhead.
Why ExpoGenie
For The Obesity Society, ExpoGenie became more than a tool. It became the operational backbone for ObesityWeek.
“ExpoGenie has given me the tools to provide accurate, timely data to leadership—and the freedom to focus on what really matters.”
See how ExpoGenie helps associations streamline exhibitor management →
Book a Call with us to Learn More
