Client

Sarah Wheeler, Chief Business Development Officer

Event

IASP World Congress on Pain

  • 5,000 Attendees
  • Global Conference & Expo

📌 Case Study: IASP World Congress on Pain

How ExpoGenie Helped IASP Save 100+ Hours and Centralize Sponsor & Exhibitor Operations

The International Association for the Study of Pain (IASP) is a global leader in advancing pain research, education, and clinical practice. With members in over 100 countries, IASP hosts the World Congress on Pain, a flagship event that brings together thousands of healthcare professionals, researchers, and industry leaders to share insights and drive innovation in pain management.

📈 Key Results

  • 100+ hours saved in administrative processing
  • Simplified and centralized exhibitor & sponsor management
  • Improved sponsor satisfaction and retention
  • Clearer records and easier reporting for internal teams

Client's Event Tech Stack

  • ExpoGenie
  • IMIS
  • Open Water
  • Guidebook

❌ The Challenge

Before ExpoGenie, IASP managed sponsorships, exhibitor data, and lead retrieval across disconnected tools and manual processes.

Their team struggled to: 

  • Track incoming funds and sponsor deliverables
  • Manage booth selection and floorplans efficiently
  • Provide exhibitors with clear, consistent information
  • Keep records centralized and easy to access

“We didn’t have a place where everything lived—sponsor management, lead retrieval, and revenue tracking were all disconnected.”

✅ The Solution

IASP implemented ExpoGenie to bring order and automation to its event operations:

  • A centralized dashboard replaced scattered spreadsheets and tools
  • Booth selection & pricing became easier to manage and communicate
  • Lead retrieval tools gave sponsors simple access to performance data
  • Internal teams spent less time chasing details and more time on strategy

“ExpoGenie gave us one easy-to-use place for everything—reports, payments, and lead data. That alone saved us massive time.”

"ExpoGenie brought everything—reports, payments, lead data—into one simple dashboard. That alone saved us over 100 hours."

📈 Key Results

  • 100+ hours saved in administrative processing
  • Simplified and centralized exhibitor & sponsor management
  • Improved sponsor satisfaction and retention
  • Clearer records and easier reporting for internal teams 

“Having it all in one place, easy to download, and easy to keep a record—it’s a game-changer.”

Why IASP Recommends ExpoGenie

✅ “It’s an easy system.”

✅ “The customer service is great.”

✅ “It’s efficient and saves time across the board.”

📩 Want to Save 100+ Hours Like IASP?

ExpoGenie helps event planners eliminate manual work, keep sponsors happy, and run smoother, more profitable events. 👉 Schedule a Demo